Terms & Conditions

Busta > Terms & Conditions


Purchases are shipped from our warehouse. Our endeavor is to deliver the product to you within 7 business days from receipt of
payment. Order deliveries will be made by our own staff or third party courier or logistics companies usually between 9 am – 5 pm, excluding public holidays. Products will need to be signed by the recipient along with contact details, upon delivery and
acknowledgment shall be the conclusive evidence that the products are delivered. We take no responsibility for acknowledgment signed by an alternative person other than the person ordering the product at the address indicated at the time of the order. Since the transactions are authorized by the cardholder. Busta will not be responsible for incorrect addresses provided at the time of placing the order. We are not responsible for damage to products after delivery. If you believe that the product is not in good condition, or if the packaging is tampered with or damaged, before accepting delivery of the goods, please refuse to take delivery of the package, and send an email at support@bustabags.com mentioning your order reference number. We shall make our best efforts to ensure that a replacement delivery is made to you at the earliest. Title and risk of loss for all products ordered by you shall pass on to you upon shipment to the shipping carrier.


Shipping and handling rates which are to be paid by the buyer/customer which may vary based on product, packaging, size,
volume, type and other considerations. The shipping and handling charges are given at the time of check out and consumers will know about this before making payments. Our logistic partner will make a maximum of three attempts to deliver your order. In case the customer is not reachable or does not accept delivery of products in these attempts, Busta reserves the right to cancel the order(s) at its discretion and in-store credit shall be given to the customer.


Busta reserves the right to recover the cost of goods, collection charges, and lawyers’ fees from persons using the site fraudulently.
Busta reserves the right to initiate legal proceedings against such persons for fraudulent use of the site and any other unlawful acts or omissions in breach of these terms and conditions.


You agree, understand and confirm that the credit/debit/internet banking details provided by you for availing of services on Busta bags will be correct and accurate and you shall not use the personal details which is not lawfully owned by you. You further agree and undertake to provide the correct details to Busta. Further, the said information will not be utilized and shared by Busta with any of the third parties unless required for fraud verifications or by law, regulation or court order. Busta will not be liable for any credit/debit card/internet banking fraud. The liability for use of a card fraudulently will be on you and the onus to ‘prove otherwise’ shall be exclusively on you.